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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
SCHEDULE BUILDER
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
How often has your change manager, your service delivery manager, or (worse) your CIO observed that there seem to be far too many emergency changes in your environment? How many of those "emergencies" were truly hair-on-fire moments? How many were simply administrative or governance failures? If your organization’s “emergencies” fit into that latter category, you need to more clearly define what constitutes an emergency change, implement a new type of RFC, layer in governance to the change process, and hold change owners more accountable for accuracy. If your organization struggles with too many RFCs being classified as "emergencies" this session is for you.
