Service Management World is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Breakfast Briefing 1: Knowledge-Centered Success!: An Interactive KCS Implementation Guide

Keelyn VanderWeide  (Knowledge Management Leader, Varian Medical Systems)

Location: Augusta

Date: Wednesday, November 13

Time: 7:30 am - 8:15 am

Pass Type: Conference & Expo Package

Track: Breakfast Briefing

Format: Breakfast Briefing

Vault Recording: TBD

Audience Level: All

There are countless classes and demonstrations on the KCS methodology, but few resources that will help you figure out just where to start with your KCS Implementation. Keelyn VanderWeide has helped multiple organizations with their KCS programs; in this Breakfast Briefing, she’ll walk you through how to build a roadmap for your implementation. You’ll discover best practices and learn which pitfalls and practices to avoid. Come to have your questions answered, or come to listen to a giant KCS nerd excitedly tell you about her adventures. Either way, you’ll have fun!

Presentation File

Breakfast_Briefing_1.pdf