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Erika Flora (Principal, BEYOND20)
Date: Tuesday, November 12
Time: 10:00am - 11:00am
Pass Type: Conference & Expo Package
Track: Connecting the Dots
Vault Recording: TBD
Audience Level: Intermediate
This session will provide a hands-on, practical, and interactive discussion on how frameworks like ITIL, DevOps, and Lean help organizations survive and thrive in the age of Agile/digital. Attendees will learn how to describe the leading improvement frameworks that support today’s digital businesses, use these frameworks to drive CX and operational excellence, and define the key considerations to creating a lasting Agile organization.